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Home > Company > The Team

The Team

A dynamic, experienced, and tech-savvy group of colleagues with a passion for delivering exceptional customer service.

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It is always difficult finding an excuse not to put everyone in the team on this page. Each and every one of our employees play their own important role in Cognito providing a quality experience and service to our customers.

However, in the interest of balance and space, the following is a quick introduction to our wider management team and other customer facing employees.

‘We have always found the Cognito Learning team to be approachable and proactive. It is clear they have a pride in their work and a passion for helping customers deliver real ‘tangible’ results. I would find it easy to recommend them to anyone.’

Executive VP, KVH Industries

Allan Pettman

CEO

Allan leads the strategy and the corporate direction for Cognito Learning and has responsibility for maintaining and directing the focus of the Cognito Learning family.

Allan has over 20 years of Senior Management experience and is a known and respected figure in the Training & Education sector. Allan has a wealth of experience including setting strategy, leading change and driving innovation in the field of Learning and Organisational development.

Prior to Cognito, Allan held the position of EMEA President at Global Knowledge, the IT and Business Skills training company, where he had been Managing Director of the UK&I division. Previously, he was Managing Director of Parity Training and part of their Senior Management team for nearly 10 years.

Jonny Jerome

Commercial Director

Jonny has overall responsibility for the financial and legal governance of the business and works closely with the Cognito team in helping to deliver Cognito Learning’s market leading and award-winning proposition.

Jonny has over 25 years’ senior management experience in B2B organisations managing customer facing roles. Jonny oversees the finance and compliance functions of the business and understands the needs of the fast paced and ever-changing workplace.

In 2005, he co-founded a tech start-up business which he developed and sold to the AA plc in 2011. Jonny is one of the founders of Cognito Learning along with Evan Ritchie.

Evan Ritchie

Technical Director

Evan is passionate about technology and responsible for ensuring that we deliver first class learning solutions to all of our customers which address their own unique requirements.

Along with his talented team of programmers and technology professionals, he delivers regular releases of highly secure, innovative, fun and engaging new features.

Evan has over 20 years’ experience at IT Director and Management level with Zenith (Leeds) and FMG (Huddersfield). After many years operating in a corporate environment at senior level, Evan decided to revert to his roots and focus on his passion for Software Engineering. Evan is one of the founders of Cognito Learning along with Jonny Jerome.

Dr Jeremy Moore

Director of Academic Research

Jeremy is proud to lead the academic team ensuring that we create original, thought-provoking and engaging content which delivers customer confidence as well as ensuring interest to the learners.

Jeremy has a PhD from Newcastle University and over the last eighteen years has gained a wide range of teaching and training experience. Jeremy joined Jonny Jerome and Evan Ritchie at the ground level when they launched Cognito Learning; he looks after academic research, content, quality management and internal audit.

Georgia Harbison

Business Development Director

Georgia, along with the new business team, is responsible for taking Cognito Learning’s award-winning solutions to market via our two core channels – direct end-users and channel partners.

Georgia has 15 years’ experience in senior sales roles, the last 5 of which have been in the Learning and Development industry. Georgia has a desire for providing class leading, impactful and measurable solutions to customers and is passionate about delivering alternative digital learning technologies and immersive, engaging user experiences.

Kirsty Foster-Jennings

Strategy Director

Kirsty heads up the customer service team and is responsible for the delivery of our customer experience strategy. She is passionate about ensuring that we deliver exceptional customer service and works tirelessly to place the voice of the customer at the heart of everything we do.

Kirsty has over 10 years customer facing experience in the Learning & Development industry, specialising in helping organisations of all sizes and sectors deliver effective outcomes using learning tools. She is extremely customer focussed and is driven to deliver excellent service and results.

CIPD and PRINCE2 qualified, Kirsty has always used her qualifications and experience to enhance organisational processes and gain a better understanding of customer requirements.

Olivia Biviano

New Business Consultant

Liv is a member of Cognito’s new business team. Her focus is on providing and implementing bespoke solutions with new clients, in line with their business goals.

She has a wealth of experience in delivering technical solutions across all sectors, especially within consumer care and sales teams in the telecoms, finance and retail industry.

Over the last 5 years Liv has concentrated on dynamic ways of upskilling employees, in order to drive performance. With a degree in Psychology, she is passionate about providing solutions that support, develop and empower your people, while being extremely results driven.

Arran Hamilton-Pearce

Principal Engineer

Arran’s role as Principal Engineer draws on his vast wealth of experience to ensure we are continually embracing the latest tech.

Arran also guides our development team ensuring that best practice is followed at all times in terms of security, efficiency and reliability.

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Cognito offers an Artificial Intelligence (AI) powered Learning application delivering knowledge retention through personalised ‘learning reinforcement’. Cognito’s ‘micro-learning’ supports people development and promotes a culture of learning, it is highly effective for supporting training activities in a wide range of applications from risk and compliance to product knowledge, sales and service.

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Cognito Learning,
The Leeming Building,
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Leeds
LS2 7HZ

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Cognito Learning is the trading name of Intuitive Learning Limited (Company registration number 10605207). Intuitive Learning Limited is registered as a Data Controller within the requirements of the Data Protection Act (Reg No. ZA297048).

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