Promoting Learner Engagement

We outline the simple and low-touch activities as well as the personalisation and gamification experience which positively impact the user’s motivation to learn.

More features:

Simple and non-Intrusive

The system is designed to be intuitive and easy for the learner with questions being delivered via email, MS Teams or mobile app (IOS and Android). Overnight delivery of questions allows users to develop their own routine of answering. This is often their first activity of the day – in the office, at breakfast or on the train to work – perfect for busy employees.

Importantly, it is not positioned as an assessment or a test – the learner can take their time before answering and even research the answer which promotes self-education. The learner can also change their mind before clicking submit on their answer which prevents accidental mis-clicks delivering submission errors.

Irrespective of the learner’s answer correctly or not the system provides the correct answer and a validation of the reason. This also provides an opportunity to the organisation to provide links to other learning resources (as appropriate).

Personalisation

All learners are identified within the platform at a topic level and therefore only receive questions which are relevant to their role or team.

More importantly, the Artificial Intelligence in the system quickly evaluates the individual learner and identifies question areas that require support and promotes these topic areas to be more regularly repeated. This subtle but powerful reinforcement is key to driving increased knowledge levels and visibility of gaps across a whole organisation.

At the end of each week the system generates an overview email for the learner outlining a summary of their engagement, progress and rankings.

Gamification

The Cognito system adopts several gamification strategies to engage the Learner including the use of ‘streaks’ where the learner is recognised for the number of days in a row where they have answered their questions on the same day they were delivered.

Other gamification features include the use of leader boards, levels, ranks and Awards where the learner gets visibility and recognition of their progress and dynamic ranking within a team. This is a fun element which protects anonymity i.e., the learner can see their position and movement in a leader board but not the names of their peers. The wider business can see leader boards in full and are encouraged to use this for fun monthly award activities.

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