Promoting team well-being

Assess team welfare including remote, home and mobile workforce.

Business scenario

Research identifies many direct outcomes of employee well-being, such as reduced turnover and higher levels of job performance that underscore its importance for healthy, productive workplaces. The well-being of employees is important to support, monitor and measure throughout the year (not just as a one-time annual employment engagement survey).

March 2020 saw a major disruption to what we knew as ‘normal’, with the majority of workforces moving to a remote or mobile set up. Managers were no longer sat with their teams or approachable for a ‘chat’ and it became more difficult for them to communicate and check in on their direct reports.

Cognito solution

In addition to the classic ‘learning retention and reinforcement’ features within our platform, Cognito developed a broadcast functionality as well as a flexible survey feature.

This broadcast module can push messages and communications as part of the daily questions to learners, making them feel like they had not been forgotten about and giving organisations a platform to ‘keep in touch’.

The ability to conduct weekly ‘check-in’ surveys, at the request of our customers, has also been developed within our system. This allows responses to be reviewed, and individuals proactively followed up with if they indicated any issues or signs of decline in their wellbeing.

Business output

Simple to implement and create a tailored solution

Supporting a remote workforce with regular check ins

Communicates organisational changes and new requirements

Provides a useful and insightful survey for businesses to use

Powerful data analysis for proactive follow up

Reduces risk of staff turnover, poor output and employee challenges

‘The cognito survey functionality has enabled us to take advantage of the high system engagement and get meaningful feedback on personal problems or challenges our employees may be facing’

Head of people development, Cognito customer

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