Speed to competency

Validate on-boarding and project activities through measurable KPIs.

Cognito solution

Using Cognito to reinforce training as soon as it has been delivered not only reduces the risk of knowledge fade but also provides a more supportive and structured approach for new starters, leading to increased speed to competence.

With an audit trail of progress, managers can accurately assess when new starters are ready to move from a graduation bay/new starter team into their full-time roles. New starters can have different question topics based on their induction training so that they have their own tailored learning journey.

Business output

Simple to create (and refresh) organisational specific content

Supports the induction training and prevents knowledge fade

Leader boards identify subject matter experts and rising stars

Helps to make new starters feel supported

Creates engaged learners and speed to competence

Provides evidence-based reporting on knowledge improvements

'After the first full month of using Cognito we were delighted to see performance improvements and found that this was due to our teams having increased levels of knowledge and confidence'

Contact Centre Manager, Guide Dogs

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