Surveys / Organisational wellbeing

Establish and review company feedback & health checks

Business scenario

HR Magazine recognises Surveys as ‘a critical two-way process’ – firstly it helps employees have a voice and feel recognised, especially if part of organisational change. Secondly, it is universally accepted that surveys provide vital ‘primary’ information and business insight that is often twice as accurate as predictive analysis and should be simple and timely to establish.

Yet less than 40% of businesses perform regular surveys despite the recognition that it provides a vehicle for information and a mechanism for monitoring employee wellbeing. The major reasons cited for the lack of employee interaction tends to be the time it takes to implement; a lack of flexibility and scheduled automation (at their disposal) to manage an on-going interaction with personnel and the challenge to deliver timely and meaningful analytics.

Cognito solution

The Cognito survey solution uses our SMART principles (Schedule, Measure, Automate, Report & Track) to provide a simple but highly effective solution for organisational Surveys. It can be used in a standalone capacity or as part of the Cognito Knowledge retention solution. Unlike many survey tools it allows organisations to do knowledge checks and quick assessments as well as assessing opinion, process, satisfaction and wellbeing.

The system is easily configurable to organisational needs and can be passive or proactive. For example with key questions relating to areas like satisfaction and wellbeing, the system can auto-escalate answers (to HR, line managers or designated) where a response suggest employee challenges or concern. This early warning system offers an opportunity to address detractors and reduce dissatisfaction and attrition.

Business output

Simple to implement, manage and maintain (integrates with Knowledge retention)

Schedule / automate the delivery of questions over a short/longer range of time

The system can provide simple knowledge checks as well as assess process, satisfaction etc

Create escalations of ‘early warning signs’ to help reduce risks

Clear, Intuitive layout of responses at company, team or an individual level

Evidence based reporting and informed decision making

‘The strength of user engagement we have with Cognito made using the system for surveys a simple decision. We now deliver employee wellbeing, feedback and post training surveys using the tool and it has been simple to schedule, manage and report back to the business’

HR Director, Cognito Customer

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